“We are not yet where we want to be in skin health and beauty,” Mongon said during the briefing.

It’s easy to see why with sales for skin health/beauty, alone among Kenvue’s three segments, dropping from the year-ago period.

At a February investor conference, Mongon said skin health/beauty sales were slowed by poor in-store placements complicating consumers’ access to its brands. (Also see "‘The Problem Is In-Store’: Kenvue CEO Mongon Lays Out Plan To Kickstart Skin Health & Beauty" - HBW Insight, 29 February, 2024.)

The firm decided during the first quarter to change leadership for the segment, with that role moving to the US from Asia, and is relocating its Los Angeles office to New Jersey, “where our brand team will work side by side with R&D to drive innovation, cohesive execution and growth,” Mongon said.

“As we look for a new leader for this segment, you will see a new leader coming in with an experience in the dynamic skin care category, but also with experience in growing global mega brands, because that's what you are talking about when you are talking about brands like Neutrogena, Aveeno and others that are mega brands present all over the world,” the CEO said.

Among Kenvue’s skin health/beauty consumer engagement initiatives “appealing to young consumers” during the quarter one was the start of a partnership with the Coachella Valley Music & Arts Festival in April.

Mongon said Neutrogena was the exclusive sun care brand for the festival’s two three-day events on consecutive weekends in Indio, CA. In addition to “offering great sun protection to the more than 650,000 festival goers with over 120 gallons of sunscreen, the Neutrogena team amplified our activation on social media and through influencers,” he said.

Kenvue’s brands earned “number one share of voice in the US skin care category during” Coachella, which it also had done in March when it promoted its brands at the American Academy of Dermatology annual meeting in San Diego, Mongon added.

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